Payment Policy

Payment Policy

Riley New York is committed to providing a secure and straightforward checkout experience. By placing an order on our website, you agree to the payment terms outlined below.

Accepted Payment Methods

We offer a variety of trusted payment options for your convenience:

  • Credit and Debit Cards: Visa, Mastercard, and American Express
  • Digital Wallets: Shop Pay, Apple Pay, PayPal, and Google Pay

Currency and Pricing

Riley New York is a United States-based store. All prices on our website are displayed in United States Dollars (USD). Payments are processed in USD, and any applicable sales tax will be calculated and shown at checkout based on your shipping address.

Payment Authorization and Processing

Payment must be successfully completed at checkout before an order can be confirmed. Orders are not processed, packed, or shipped until payment authorization is received. If a payment attempt is declined or cannot be verified, the order will not be fulfilled.

Secure Payments and Fraud Protection

All transactions are secured using industry-standard SSL encryption and trusted payment gateways. Riley New York does not store full credit card numbers or sensitive payment credentials on its servers. To protect our customers and prevent unauthorized activity, we reserve the right to review, hold, or cancel any orders that appear suspicious or fraudulent. For certain high-value transactions, additional verification may be required before shipment.

Refunds and Chargebacks

Approved refunds are returned in USD to the original payment method, in accordance with our Return and Refund Policy. Unauthorized or unjustified chargebacks may be disputed. If you have a concern about a transaction, we strongly encourage you to contact our support team first so we can resolve the matter quickly and directly.

Contact & Business Information

Store Name: Riley New York

Company Name: JDR Ecom Fashion Group LLC

Company Address: 1501 S Greeley Hwy Suite C, Cheyenne, Wyoming, 82007, United States

Email: support@rileynewyork.com

Phone: +1 (929) 702-2553

Contact: Contact Us

Customer Support Hours: Monday to Sunday | 9:00 AM – 6:00 PM PST
We aim to respond to all inquiries within 24 hours.